man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump issues in Charlottesville during the colder seasons, when they’re needed the most to keep you warm. While you know the team at Beck Cohen will constantly be there ASAP when you ask for us for a heat pump repair, there are some things you can do to double check a repair is necessary and save yourself some money if it’s not. We’ve collected this checklist of things to test before you give us a call.

  1. It may sound ridiculous, but make sure everything is set to “on”. We’ve been to several calls only to find the thermostat or the heat pump itself is switched off.
    • Look at your thermostat to guarantee it’s on, switched to the correct temperature and isn’t fixed to cool.
    • Then try replacing the battery, if it has one.
    • If everything looks accurate, check your furnace switch (check your manual if you’re unsure where it is) and inspect your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t kicked on, revisit your thermostat.
    • If it’s a programmable model, make certain that it’s showing the correct time. If it thinks it’s morning when it’s in fact night, it may not turn your heat on because it doesn’t know you’re home.
  3. Is an obstruction causing your furnace to fail?
    • Examine your air filters to make sure they’re not jamming things up.
    • Do you have any congested ducts, vents or cool air openings?
    • Are all supply registers accessible?
    • Is your exhaust flue clear?

If you’ve moved through this checklist and you’re still deprived of heat, call Beck Cohen at 434-296-0129 or schedule an appointment online and we’ll get your home back to the toasty and cozy place it should be.